Fortem & Mode is a specialist recruitment agency providing temporary retail consultants to the beauty and fragrance industries. Consultants that are purposefully picked to seamlessly fit your brand and elevate your business.

We commit to high standards in all that we do through comprehensive interviews, meticulous training and considered placements. From our staff, to the brands we work with and their customers, our focus on skills and ability ensures the best experience possible.

Our staff have been specifically selected for their unique ability to embody brand values, understand products and confidently sell. We pride ourselves in the standards we set and seek like-minded consultants who will carry the same values to the sales floor.

Our story

With over a decade of experience in staffing for luxury brands, the agency was founded in 2005, in response to market demand for a reliable and professional agency that understood the importance of communication and honesty and had the ability to place consultants that achieved results.

Today, with a new brand and a fresh approach, we inject energy and vitality into everything we do, whilst maintaining the personal touch for which the agency is so well known. We seek to build robust relationships with our clients and store partners based on mutual respect, support and loyalty, with a firm understanding of business demands.

We are revolutionary in the way we think and work and while the retail landscape is more dynamic than it has ever been, and customer experience has never been more crucial, we welcome challenges and embrace opportunities to make a difference.


If you’re looking for highly skilled retail consultants that embody your brand values and confidently sell.


If you’re looking for an agency that connects their valued consultants with leading luxury brands.


Our bespoke training programme designed to assist with the transition from interview to sales floor.

My agency contact is Dionne and I cannot fault her at all. She is friendly, approachable and is always willing to offer shifts when she knows I am looking for work which is hugely appreciated. It is great to have a regular agency contact who you are comfortable and familiar with as it makes everything a lot more straight forward for both parties. Something which I have noticed Fortem & Mode do which is better than other agencies is the process of applying for work. I think the Fortem&Mode process is very personal, ensuring clients and staff are given a role where they feel most comfortable and confident.

Beth Kevan – Agency Retail Consultant

Beth Kevan – Agency Retail Consultant


Really pleased with the agency!!!! And my area manager is the best I ever had, nothing is too much trouble and I get my answers very quickly unlike other agencies I work with. I also really like the idea of checking shifts available on the staff portal so no need to text anyone for next shifts available. I’m a working mother so it’s perfect and I’m very satisfied and feel valued.

Natalyia Cross – Agency Retail Consultant

Get in touch

    Please prove you are human by selecting the flag.