Whilst staff selection and considered placement forms a key part of our agency role, staff training is equally important. The Fortem & Mode Academy is our bespoke, complementary staff training programme which we run at regular intervals throughout the country and is a vital investment in the development of our sales consultants.

The regional workshops assist with the transition from interview to sales floor and provide training on all aspects of the role including agency process, client expectations, appropriate grooming, health & safety at work and sales skills. We equip our team with the commercial understanding and required skills to complete each assignment proficiently, supporting them in gaining client confidence.

Fragrance Foundation

We are proud to be an associate member of The Fragrance Foundation and offer both complementary and subsidised places on their Fragrance Expert course, to any consultants that are regularly assigned to our fragrance clients, or to those who would like to further their knowledge in this area.


The Application Process

Step One


Click on Staff Area and select “Not yet registered with us”. This is your opportunity to demonstrate that you have the necessary skills and attitude to be a successful Fortem & Mode consultant.

Step Two


A member of our staffing team will be in touch to arrange a video interview – this is your change to impress us with your presentation, work experience and sales skills.

Step Three

Job Market

Whilst waiting for an interview you will have the opportunity to view our job market and apply for work, using the log in details you created during step 2.

Staff Area

Staff Area

Who we work with

Chanel logo
floral street


I have really enjoyed working for Fortem & Mode. Imogen is so lovely and always at the end of the phone to offer support or answer any worries. The training day was great and the trainers were lovely. I learnt some very good selling tips and information about the products we were selling over Christmas. I would definitely recommend and gave your details to a few people I worked with in Boots 🙂

Hannah Lewis – Agency Retail Consultant

Get in touch

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